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Ticket #346 (new defect)

Opened 4 years ago

Last modified 4 years ago

Gadget disappears from Dashboard

Reported by: alexander.klintesten@… Owned by: permagne@…
Priority: major Component: 404Handler
Keywords: 404, dashboard, Episerver7 Cc:

Description

A customer of mine is using the Custom 404 handler in EPi 7 and is having a problem with the gadget disappearing from the dashboard and can't be added again - i.e. it even disappears from the droplist to choose what gadgets to add to the dashboard. Recycling the app pool seems to be the only thing that helps.

Attachments

module.config (185 bytes) - added by permagne@… 4 years ago.

Change History

comment:1 Changed 4 years ago by peter.ernst@…

We have the exact same problem with a customer. In our case I need to remove the BVNetwork.FileNotFound.RedirectGadget from the /bin folder and then add it back again to get the gadget to load. We use BVNetwork.FileNotFound.RedirectGadget ver 3.1.1.14789 and EPiServer 7.0.586.16
Any news regarding this bug?

comment:2 Changed 4 years ago by permagne@…

Hi,
sorry for the late response. I'll try looking into this error this week.

Changed 4 years ago by permagne@…

comment:3 Changed 4 years ago by permagne@…

Could you try adding the attached file (module.config) to the {modules folder}\BVNetwork.FileNotFound.RedirectGadget and see if that fixes your problem?

comment:4 Changed 4 years ago by alexander.klintesten@…

Hi and thanks for your answer and your time.

I have added the module.config to the specified folder.
As the gadget was visible before I added the file and I don't know what causes the gadget to disappear, I cannot validate the functionality of the file to further extent than that the gadget is still visible ;)

Therefore I will get beck to you if the gadget disappears if you do not have further instructions.

BR
Alex

comment:5 Changed 4 years ago by peter.ernst@…

Hi! I´ve added the config several days ago. The gadget hasn´t disappeared yet! So it seemed to do the trick! Thanks Peter

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