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Trac Ticket Queries

In addition to reports, Trac provides support for custom ticket queries, used to display lists of tickets meeting a specified set of criteria.

To configure and execute a custom query, switch to the View Tickets module from the navigation bar, and select the Custom Query link.

Filters

When you first go to the query page the default filters will display all open tickets, or if you're logged in it will display open tickets assigned to you. Current filters can be removed by clicking the button to the right with the minus sign on the label. New filters are added from the pulldown list in the bottom-right corner of the filters box. Filters with either a text box or a pulldown menu of options can be added multiple times to perform an or of the criteria.

You can use the fields just below the filters box to group the results based on a field, or display the full description for each ticket.

Once you've edited your filters click the Update button to refresh your results.

Clicking on one of the query results will take you to that ticket. You can navigate through the results by clicking the Next Ticket or Previous Ticket links just below the main menu bar, or click the Back to Query link to return to the query page.

You can safely edit any of the tickets and continue to navigate through the results using the Next/Previous/Back to Query links after saving your results. When you return to the query any tickets which was edited will be displayed with italicized text. If one of the tickets was edited such that it no longer matches the query criteria the text will also be greyed. Lastly, if a new ticket matching the query criteria has been created, it will be shown in bold.

The query results can be refreshed and cleared of these status indicators by clicking the Update button again.

Saving Queries

Any custom query from the 'View Tickets' module can be saved as new reports. Give it a name, a description, and the query field will be pre-populated with your current selection. The query can be edited later through the usual 'Edit Query' button

You may want to save some queries so that you can come back to them later. You can do this by making a link to the query from any Wiki page.

[query:status=new|assigned|reopened&version=1.0 Active tickets against 1.0]

This uses a very simple query language to specify the criteria.

Alternatively, you can copy the query string of a query and paste that into the Wiki link, including the leading ? character:

[query:?status=new&status=assigned&status=reopened&group=owner Assigned tickets by owner]

The result can also be restricted to only showing specific columns by specifying them as col argument. Example:

[query:status!=closed&group=milestone&col=id&col=summary&col=owner Owners for active tickets per milestone]

Using the [[TicketQuery]] Macro

The TicketQuery macro lets you display lists of tickets matching certain criteria anywhere you can use WikiFormatting.

Example:

[[TicketQuery(version=0.6|0.7&resolution=duplicate)]]

Just like the query: wiki link, the parameter of this macro expects a query string formatted according to the rules of the simple ticket query language.

A more compact representation without the ticket summaries is also available:

[[TicketQuery(version=0.6|0.7&resolution=duplicate, compact)]]

The macro also allows for supplying list and ranges of ticket id's to include:

[[TicketQuery(group=type&id=12|23-36|40-42|50,format=table)]]

Finally if you wish to receive only the number of defects that match the query using the count parameter.

[[TicketQuery(version=0.6|0.7&resolution=duplicate, count)]]

Query Language

query: links and the [[TicketQuery]] macro both use a mini “query language” for specifying query filters. Basically, the filters are separate by ampersands (&). Each filter then consists of the ticket field name, an operator, and one or more values. More than one value are separated by a pipe (|), meaning that the filter matches any of the values.

In addition to regular fields and values, the query language also supports the pseudo-variable $USER that will be replaced with the current logged on username (...owner=$USER...).

The available operators are:

= the field content exactly matches the one of the values
~= the field content contains one or more of the values
^= the field content starts with one of the values
$= the field content ends with one of the values

All of these operators can also be negated:

!= the field content matches none of the values
!~= the field content does not contain any of the values
!^= the field content does not start with any of the values
!$= the field content does not end with any of the values

Batch Modifications

All users with TICKET_BATCH_MODIFY or TICKET_ADMIN permission, also get a custom interface for batch modification of tickets directly from the Query interface. The 'Batch Modify' section provides a simple interface to select fields to change for any ticket selected in the page query.

Note: Batch Modify is only available for Custom Query and not for SQL-based reports - queries have /query?... as part of the URL.


See also: HelpUser/Tickets, HelpUser/Reports