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Batch Modify Tickets

We've added the BatchModifyPlugin to our Ticket Query module. All users with TICKET_BATCH_MODIFY or TICKET_ADMIN permission now also get a custom interface for batch modification of tickets directly from the Query interface. Queries are made via 'View Tickets -> Custom Query submenu', and have /query?... as part of the URL.

Any ticket in a Query result will get a checkbox next to it, and for any item checked the 'Batch Modify' section provides a simple interface to change ticket fields:

Batch Modify screenshot

This make it easier to manage open tickets, and even using a Query as a 'whiteboard' in project meetings to change schedule, assignment and other ticket classifications.

Enjoy!

  • Posted: 2010-09-13 10:32 (Updated: 2010-09-13 10:34)
  • Author: simon
  • Categories: news howto

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