Posts for the month of October 2009

Unexpected Downtime & New Internet Connection

We experienced an unexpected downtime this afternoon - roughly from 16:00 CET to 17:00 CET. The error occured when a new planned link was configured by our ISP before it was planned to be physically connected, making it impossible to reach our network.

After locating the error we also then connected the new fiber-based line. With the recent server upgrade and this new fiber-based Internet connection, the site should now have very good performance.

Sorry for any inconvenience the downtime may have caused.

Server Upgrade Friday Oct 9th

We will be upgrading our server infrastructure on Friday night, and this will likely involve some downtime as we migrate. The window for making the changes is Friday Oct 10th 21:00 CET to Saturday Oct 11th 06:00, so during this time the services may not always be available. Naturally we will try to keep the actual downtime to a minimum.

Update: The upgrade is completed and everything should be working normally. The site was offline for approx. 25 minutes during the upgrade time window. Hopefully you will all notice that the site is much more responsive now, and please contact us if you experience any problems.